Privacy Policy

1. About Seven Medical Supply

Seven Medical Supply reviews offers from individuals who wish to sell eligible unused diabetic supplies and may purchase qualifying products for resale through appropriate wholesale channels. We are not a healthcare provider, pharmacy, insurer, or medical-advice service.

2. Information We Collect

We may collect information that you provide directly, including:

• Name, email address, and telephone number.
• Product or supply type, brand or product name, quantity, expiration date, condition, and other product details.
• Additional comments, questions, and correspondence.
• Photos or other files uploaded with a quote request.
• Shipping, verification, return, payment, and transaction information when applicable.
• Taxpayer identification information or forms, such as a W-9, when reasonably necessary for tax reporting or legal compliance.

We may also automatically receive limited technical information when you use the site, such as IP address, browser type, device information, referring page, pages viewed, and cookie or similar technology data.

3. How We Use Information

We may use information to:

• Review quote requests and determine whether products may qualify.
• Evaluate product condition, authenticity, expiration, marketability, current demand, and estimated value.
• Communicate about quotes, shipping instructions, inspection, verification, payment, returns, and customer support.
• Coordinate shipping, physical inspection, final acceptance, payment processing, and recordkeeping.
• Detect, investigate, and prevent fraud, counterfeit or stolen products, unlawful transactions, misuse, and security incidents.
• Operate, maintain, secure, troubleshoot, and improve the website and our business processes.
• Comply with applicable law, tax-reporting obligations, lawful requests, and enforcement of our Terms & Conditions.

Quotes are preliminary and subject to physical inspection and final verification. Submission of information does not guarantee that a product will qualify or be purchased.

4. Uploaded Photos and Files

Product photos help us review packaging, condition, expiration information, and other relevant details. Uploaded files may be stored with your form submission and reviewed by Seven Medical Supply and service providers that support our website and business operations.

Please upload product photos only. Do not include faces, medical or prescription labels containing personal information, identification, insurance information, payment information, or other sensitive personal information. If you submit information that was not requested, we may retain or remove it in accordance with our operational, security, and legal needs.

5. Cookies, Analytics, and Advertising

Our website and hosting platform may use cookies and similar technologies that are necessary for site operation, security, preferences, and basic performance measurement. You may be able to control cookies through your browser settings, although disabling them may affect site functionality.

Our site may receive visitors from Facebook or Meta advertising. We do not currently represent that Meta Pixel, Google Analytics, or another advertising tracker is installed. If we later add analytics or advertising technologies that materially change our data practices, we will update this policy and provide any notice or choices required by law.

6. Service Providers and Disclosures

We may share information with service providers that help us operate the site and conduct business, including website hosting and platform providers, form and submission tools, email delivery and business-email providers, storage providers, shipping carriers, payment providers, professional advisers, and fraud-prevention or security services. Current website-related providers may include WordPress.com or Automattic, JetFormBuilder or Crocoblock, WP Mail SMTP, and Google Workspace.

We may also disclose information when reasonably necessary to comply with law or legal process; protect rights, safety, and property; prevent fraud or unlawful activity; investigate products suspected to be stolen, counterfeit, unsafe, or otherwise unlawful; or complete a merger, financing, reorganization, sale, or transfer of all or part of the business, subject to appropriate protections.

We do not sell information submitted through our quote or contact forms for money, and we do not currently use that information for cross-context behavioral advertising.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including quote review, transaction administration, customer support, recordkeeping, fraud prevention, dispute resolution, tax and legal compliance, and enforcement of agreements. Retention may vary based on the type of information, whether a transaction is completed, legal requirements, and operational needs.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for using appropriate care when deciding what information to submit.

9. Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information, or to ask questions about our use of it. We will evaluate and respond to requests as required by applicable law and may need to verify your identity. Certain information may be retained when necessary for transactions, fraud prevention, recordkeeping, legal compliance, or the establishment, exercise, or defense of legal claims.

California residents may have additional rights under applicable California privacy law, depending on the nature and scope of our business and whether statutory thresholds apply. These may include rights to know, correct, delete, or limit certain uses of personal information and to receive equal service when exercising a right. We do not currently sell or share personal information as those terms are defined for cross-context behavioral advertising under the California Consumer Privacy Act. We will honor browser-based privacy signals, such as Global Privacy Control, when required and technically applicable.

Some browsers offer a “Do Not Track” setting. Because there is not a uniform industry standard for responding to that signal, our site may not respond to it in all circumstances.

10. Communications

When you submit a quote request or contact us, we may communicate with you by email, telephone, or text message as reasonably necessary to address your inquiry or administer a quote, shipping, inspection, verification, payment, return, or support matter. This does not by itself authorize promotional text messages or marketing communications that require separate consent.

SMS Messaging

If you opt in to receive text messages from Seven Medical Supply, we may use your mobile phone number to send messages regarding your quote request, transactions, and related customer service communications. Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at support@sevenmedicalsupply.com.

We do not sell your mobile phone number. We may share your mobile phone number with SMS service providers and other service providers only as necessary to facilitate and deliver our text messaging services.

11. Children’s Privacy

The site and our purchasing services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and address it.

12. Third-Party Links

The site may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The updated policy will be posted on this page with a revised effective date. Material changes will be communicated when required by law.